Speed Queen Laundry Irvingng

Speed Queen Laundry - Irving, Texas

Effective Date: April 27, 2026

Business Address: 1221 W Airport Freeway, Irving, TX 75062

Phone: 469-912-0241

Speed Queen Laundry ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, use our laundry services, or opt in to receive SMS/text messages from us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, home address, and service-related information.

We may also collect order details, pickup and delivery information, payment-related information, customer service inquiries, and information you provide through forms, promotions, or surveys.

If you visit our website, we may collect basic website usage information such as IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use your information to provide laundry services, process and manage orders, coordinate pickup and delivery, respond to questions, improve customer service, process payments, and send order or service updates.

If you opt in, we may also use your information to send promotions, offers, reminders, and service-related text messages or emails.

3. SMS Consent Communication

Phone numbers obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS consent is used only for communication between Speed Queen Laundry and the customer.

4. Types of SMS Communications

If you have consented to receive text messages from Speed Queen Laundry, you may receive messages related to:

Wash & Fold order updates
Pickup and delivery reminders
Customer service follow-up messages
Billing or payment-related inquiries
Promotions, discounts, or special offers
Store updates and service notifications

Example SMS: "Hello, this is Speed Queen Laundry Irving. Your Wash & Fold order is ready for pickup. Reply STOP to opt out of SMS messages at any time."

5. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week depending on your orders, promotions, pickup and delivery activity, or customer service needs.

6. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your carrier's pricing plan. These charges may vary if the message is sent domestically or internationally.

7. Opt-In Methods

You may opt in to receive SMS messages from Speed Queen Laundry in one or more of the following ways:

By checking the SMS consent box on an online form
By providing your phone number during customer registration
By filling out a paper form in-store
By verbally giving consent during a conversation with a team member
By texting or contacting us first

Consent to receive SMS messages is not required to make a purchase.

8. Opt-Out Methods

You can opt out of receiving SMS messages at any time by replying "STOP" to any text message you receive from us.

You may also contact us directly at 469-912-0241 and request removal from our SMS messaging list.

9. Help and Support

If you need assistance, reply "HELP" to any SMS message you receive from us, call us at 469-912-0241, or contact us through your website contact page.

10. Sharing of Information

We do not sell your personal information.

We may share information with service providers that help us operate our business, process payments, support messaging services, maintain our website, or deliver services to you. These providers may only use the information as necessary to perform services on our behalf.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when necessary to protect our rights, customers, or business.

11. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Your Choices

You may choose not to provide certain personal information, but doing so may limit your ability to use some of our services.

If you do not wish to receive SMS messages, you may choose not to check the SMS consent box on our forms and may opt out at any time by replying STOP.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the website with an updated effective date.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Speed Queen Laundry

1221 W Airport Freeway, Irving, TX 75062

Phone: 469-912-0241

15. Standard Messaging Disclosures

Message and data rates may apply.

Message frequency may vary.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or call 469-912-0241.

Mobile information collected for SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.